Craigmyle believes that the charitable causes to which it provides a service are entitled to the highest internationally recognised standards of professional conduct.

Our Code of Practice reflects these standards:

A COMMITMENT TO THE IDEALS OF CHARITABLE GIVING:

Consultants employed by the Company are committed to the ideals of charitable giving and seek to bring credit to the Company and the profession by their public behaviour.  


SERVICE TO CHARITIES WITH WORTHY AIMS AND HONOURABLE INTENTIONS:

The Company will only serve those charities which, to the best of its knowledge, have aims which are worthy and intentions which are honourable - and for which it believes it can provide an effective service.  


BACKING UP OUR CLAIMS OF EXPERIENCE, QUALIFICATION, AND ACHIEVEMENT:

The Company makes only those claims of experience, qualifications, and achievement which can be substantiated, and will neither guarantee results nor promise to raise sums which are unrealistic.  


NO INDUCEMENTS TO SECURE CONTRACTS:

The Company will acquire clients by fair means only, and will not offer inducements to prospective clients or apply undue pressure in order to secure contracts.  


PROFESSIONAL FUND RAISING TECHNIQUES:

Consultants employed by the Company will not knowingly employ fund raising techniques which might be harmful to the public or could bring the client or the profession into disrepute.  


TRAINING AND SUPPORT OF CONSULTANTS:

Consultants deployed by the Company are trained, have a record of continuous relevant fundraising experience and are supported by a member of the Senior Management Team on all projects.  


AGREED TERMS OF CONTRACT:

Every service provided by the Company is based on an agreed contract which covers:

	the service to be provided
	the fees to be paid
	the method of payment
	the duration of service
	arrangements for termination or revision of contract.

FEES ARE BASED ON THE SERVICE TO BE PROVIDED, NOT COMMISSION

The Company does not work on commission. Fees are based on the service to be provided and are not related to the size of target or to amounts raised.  

CONFIDENTIALITY:

The Company takes great care to honour the confidentiality of information to which it is privy when serving clients, and to avoid conflicts of interest when seeking new business.